PK78 is committed to providing a safe, fair, and transparent gaming environment. We believe that gaming should always remain a form of entertainment — never a source of financial stress or personal harm.
Our Pledge
Responsible gambling is not a box-ticking exercise at PK78 — it is a foundational part of how this platform operates. We recognise that gambling carries inherent risks and that a small proportion of users may develop problematic patterns of play. Our job is to make it as easy as possible to stay in control and to seek help when needed.
Every tool described on this page is available to all registered users at no cost. You do not need to justify your reasons for using deposit limits, taking a break, or requesting a self-exclusion. These controls exist for your benefit, and our support team is trained to assist you in applying them promptly and without judgment.
Players across Pakistan — whether in Rawalpindi, Faisalabad, Peshawar, or anywhere else — deserve a platform that respects their wellbeing. PK78 is built with that responsibility in mind. Gambling should be enjoyable. The moment it stops being enjoyable, it is time to use our tools or take a break.
Legal Note: Pakistan's Prevention of Gambling Act, 1977 and other local regulations may restrict online gambling. PK78 does not claim licensing or regulatory approval from the Government of Pakistan, PTA, the State Bank of Pakistan, or any Pakistani authority. Users must understand applicable local laws before participating. This page does not constitute legal advice.
Player Protection Tools
Every one of these tools is available to all PK78 users instantly and free of charge. Take control of your play at any time.
Set a daily, weekly, or monthly cap on how much you deposit into your PK78 account. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Reducing an existing limit takes effect immediately; increasing a limit involves a mandatory cooling-off period to prevent impulsive decisions. Amounts are tracked in PKR for clarity.
Define the maximum amount you are comfortable losing in a given period — daily, weekly, or monthly. When your net losses reach that threshold, your account will be automatically restricted from further wagering until the period ends. This tool is particularly useful for players who want a hard safety net beyond deposit controls.
Gambling sessions can feel shorter than they actually are. Set a maximum session duration and PK78 will notify you when that time is up, giving you the option to log out or continue. You can also enable reality-check pop-ups at regular intervals — every 30, 60, or 90 minutes — showing your session duration and net result.
Take a short break without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During a cooling-off period your account is suspended from all gambling activity. You will still be able to withdraw any existing balance. This option suits players who feel they need a reset rather than a permanent change.
If you feel that gambling is causing you harm, self-exclusion is the strongest tool available. PK78 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once applied, your account is fully suspended and you will be excluded from all marketing communications. Permanent self-exclusion cannot be reversed. Contact live chat or email support to request this.
Promotional messages, bonus offers, and re-engagement communications can sometimes encourage play when you are trying to cut back. You can opt out of all marketing at any time through your account settings or by contacting our support team. This opt-out is independent of any other responsible gambling tool and takes effect within 24 hours.
How It Works
Setting up protection tools on PK78 is straightforward. Here is how to access each control within your account.
Log in to your PK78 account and navigate to the Responsible Gambling section within your account settings. All deposit limits, loss limits, session timers, and cooling-off tools are managed from a single dashboard.
Our support team is available around the clock via live chat. If you prefer to speak to a person when applying limits or requesting a self-exclusion, our agents are trained to assist you promptly and without judgment.
You can request any responsible gambling control, including permanent self-exclusion, by contacting us at [email protected]. Email requests for self-exclusion are treated as high priority and actioned within one business day.
Your account dashboard provides a full history of deposits, withdrawals, wagers, and session durations. Reviewing this regularly helps you stay aware of your actual spend and time — a useful habit for all players.
In addition to PK78's own tools, you can use device-level parental controls or third-party filtering software to restrict access to gambling websites. This is particularly recommended for households where minors may use shared devices.
PK78 monitors account activity for patterns associated with problematic gambling. If our team identifies a concern, we may reach out proactively to check in, share information about responsible gambling tools, or suggest a break — all without judgment.
Know the Signs
Recognising these patterns early — in yourself or someone you know — is the first step toward regaining control.
Continuing to gamble with the intention of winning back money you have already lost — often escalating bet sizes to recover faster.
Spending money that was earmarked for essential expenses — rent, household bills, school fees, food — on gambling activity.
Finding it difficult or impossible to stop gambling at the end of a session, even when you intended to or when you are losing money.
Spending significant time thinking about gambling, planning next sessions, or reliving past wins and losses when not actively playing.
Concealing the extent of your gambling — time spent, amounts wagered, wins and losses — from family members, friends, or colleagues.
Taking out loans, borrowing from friends or family, or using credit facilities specifically to fund gambling activity.
Experiencing significant emotional highs when winning and distress, irritability, or anxiety when losing — to a degree that affects daily life.
Allowing gambling to interfere with work obligations, family time, social relationships, or personal health and wellbeing.
If any of these signs resonate with you, please use PK78's self-exclusion or cooling-off tools immediately, or reach out to our support team. You can also contact an independent support service — see the resources section below.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use PK78's responsible gambling controls or speak to a support professional.
Have you ever gambled with more money than you originally planned to spend in a session?
Have you ever felt the need to bet increasing amounts to get the same level of excitement?
Have you gambled to escape problems, relieve stress, or lift a low mood?
Have you tried to cut back or stop gambling and found it difficult?
Has gambling caused financial difficulty or conflict with family or friends in the past 12 months?
Have you lied to or concealed gambling activity from people close to you?
If you are worried about a family member or friend's gambling behaviour, it is important to approach the conversation with care and without blame. Encourage them to speak to our support team or an independent helpline. Family members and close friends are also welcome to contact our support team for guidance on how to approach the subject and what help is available.
Getting Help
PK78 encourages any user who is struggling to seek independent support. The following are recognised responsible gambling support channels.
Our trained support team is available 24 hours a day, 7 days a week via live chat within your account. For written requests including self-exclusion, contact [email protected] — treated as high priority.
GamCare is an internationally recognised organisation providing support, information, and advice to anyone affected by problem gambling. Resources are available online and include confidential chat support. (gamcare.org.uk — text reference only.)
Gamblers Anonymous operates peer support groups internationally for people who believe they may have a gambling problem. Meetings follow a 12-step programme and are free of charge. (gamblersanonymous.org — text reference only.)
BeGambleAware provides free, confidential help and support for people affected by gambling harms, including an online chat service and a national helpline. (begambleaware.org — text reference only.)
Important: The organisations listed above are provided as informational references only. PK78 does not claim affiliation with, endorsement by, or official partnership with any of these organisations. Users are encouraged to independently verify the availability and scope of services in their location. No gambling activity is licensed or authorised under Pakistani law by reference to these resources.
Enjoy cricket betting, live casino tables, PSL specials, and more — with the confidence that PK78's responsible gambling tools are always working in your corner. Your enjoyment and safety come first.